Thank you for shopping with once again herb. We value your satisfaction and want to ensure a positive experience with our products. Please read our refund policy carefully before purchasing from our website.

Return Policy

We offer returns within first 3 days from the date of your purchase. If 3 days have passed since your purchase, you will not be offered a return.

Refund Eligibility

We offer a 07-day refund policy on all eligible products purchased from once again herb . To be eligible for a refund, the following conditions must be met:

The product must be purchased directly from our website www.onceagainherb.com

The product must be in its original. 

You must initiate the refund request within 7 days from the date of purchase.

How to Request a Refund

To request a refund, please follow these steps: 

Visit our Contact Us page.

Refund Process

Once we receive your refund request, our customer support team will review it within 1-2 business days. If your request is approved, we will send you an email notification confirming your refund, and your refund will be credited within 5 days.

Shipping Costs

Shipping costs for returning products for a refund are the responsibility of the customer. We recommend using a track able shipping service to ensure the safe return of your product.

Cancellation

To cancel your order, please contact us within 60 minutes of placing your order.

Changes to this Refund Policy

once again herb reserves the right to update or modify this refund policy at any time without prior notice. Any changes made will be effective immediately upon posting on our website.

By purchasing from once again, you acknowledge and agree abide by the terms and conditions of this refund policy.

If you have any further questions or require clarification, please do not hesitate to contact us through our Contact Us page.

Thank you for choosing once again .