Fat Mukti — Cancellation & Refund Policy

Last updated: 2025

We appreciate your trust in Fat Mukti. Customer satisfaction is at the heart of what we do, and we have designed this policy to make your experience as smooth as possible. We encourage you to go through the following terms before placing an order.

Eligibility for Returns & Refunds

Fat Mukti provides a 7-day full refund guarantee on qualifying products bought through our official website. To be considered for a refund, your request must satisfy all of the conditions listed below:

• The order must have been placed directly on fatmukti.com
• The item must be returned in its original state — unused, unopened, and with original packaging intact
• The return request must be raised no later than 7 days from the date the order was placed

Please be aware that any partial payments made at the time of purchase are non-refundable.

Steps to Submit a Refund Request

To begin the refund process, please take the following steps:

• Navigate to the Contact Us page on our website
• Complete the contact form with the required details: your full name, order ID, the email address linked to your purchase, your reason for requesting a refund, and any supporting information you feel is relevant
• Hit the Submit button to send your request to our support team

Processing Your Refund

After receiving your refund request, our team will assess it within 1 to 2 business days. If approved, you will receive a confirmation email notifying you that your refund has been initiated.

Refunds are issued to the original payment method used at checkout. Depending on your bank or payment provider, it may take between 5 and 7 business days for the amount to appear in your account.

Return Shipping

The cost of shipping items back to us is borne by the customer. To safeguard your return, we strongly suggest using a courier service that provides tracking and delivery confirmation.

Order Cancellation

If you need to cancel an order, please get in touch with our team within 24 hours of placing it. Requests submitted after this window may not be eligible for cancellation.

Contact Us

For any queries related to this policy or for help navigating the refund or cancellation process, please visit our Contact Us page. Our customer support team is ready to guide you through every step.

Policy Updates

Fat Mukti may revise this policy at its discretion and without advance notice. All updates become effective as soon as they are published on the website. We recommend reviewing this page periodically to stay current with any changes.

Completing a purchase on our platform indicates that you have reviewed and accepted the terms outlined in this policy.

Should you need further clarification on anything covered here, do not hesitate to reach out to us via our Contact Us page. Thank you for choosing Fat Mukti.